Are there any items on your wish list for ISPs that you refuse to live without? Make sure you understand what your new company will provide as part of their service. Many customers are concerned about how reliable the service will be, how knowledgeable and available the staff is, the level of security that will be available, and whether or not a wireless home network can be set up. If you only do light surfing and email, you won’t need high-priced speed such as a fiber optics connection from internet service providers in your area. But for some of us, fiber is the only way to go. Ultimately, your needs, budget, and preferences will dictate exactly what you require from your internet company.